Welwyn Backyard City’s Urgent Care Centre (UCC) is to close overnight.

The conclusion follows a vote from the governing entire body of East and North Hertfordshire Clinical Commissioning Team.

The key purpose cited for the ending of the assistance is because of to very low numbers of sufferers working with it at night time for a variety of a long time – and its regular decline alongside an growing area populace suggested that persons are working with the option resources of support.





The UCC will even now be open from 8am to 10pm

– Credit: Alan Davies

The new closing time will be 10pm, people now in the UCC currently being treated, or waiting around to be taken care of, at 10pm would continue on to be cared for appropriately. The UCC will re-open at 8am every single morning.

The day from which the UCC will shut right away is but to be agreed but will publicised greatly all through the nearby region.


You may also want to observe:


Designs will be place in position to mitigate any chance of customers of the general public arriving at the UCC overnight seeking therapy for small accidents and health problems following the unit is shut. 

In building their unanimous determination, the Governing Human body observed that: 

  • on regular, considerably less than one human being for every hour visits the UCC in between 10pm and 8am
  • the UCC has to be staffed by at least two extremely proficient nurses at all occasions, for security reasons 
  • these workers could be greater used to treatment for additional of the area’s seriously unwell clients at the area’s Crisis Section, at the Lister Clinic in Stevenage
  • a wide assortment of alternative resources of wellbeing assistance and guidance are out there overnight locally to individuals with an urgent have to have, such as overnight GP appointments and psychological overall health enable. These providers have been invested in and expanded in latest many years.
  • The proposal to shut the Urgent Care Centre right away was set to the general public all through an extensive 12 7 days community engagement campaign in 2019.  Residents and stakeholders have been invited to explore the CCG’s proposals at quite a few drop-in periods and public meetings throughout the place, with paper and on the net questionnaires distributed and promoted widely.

Next this, the governing human body voted to suspend their choice right until spring 2020, to find out no matter whether a campaign to raise awareness of the UCC and other out-of-several hours solutions manufactured a big difference to the amount of right away website visitors. The influence of the COVID-19 pandemic induced the determination to be postponed till this 7 days. 


Doctor Prag Moodley


Medical professional Prag Moodley

– Credit score:  East and North Hertfordshire CCG

Dr Prag Moodley, chair of the CCG and a Hertfordshire GP, reported: “The facts we have about the UCC reveals that it is very frequently and constantly utilised through the day, but that overnight, extremely couple folks use its solutions.

“This usually means that the very skilled nursing employees doing the job there never have more than enough sufferers to address, and could as a substitute help their really active colleagues at the Lister. Use of the UCC overnight has been steadily declining for a number of yrs, as the selection of substitute resources of help have amplified.

“We want to make positive that all our people in need to have have access to excellent urgent treatment companies, with NHS 111 as the gateway to the ideal care, to start with time. Adhering to an evaluation by NHS 111 on the phone or online, if you want a doctor’s appointment at evening or around the weekend, an appointment will be manufactured for you to see a GP at a medical foundation close to you, together with the a person in Welwyn Garden Metropolis.

“Residents who are not effectively ample to vacation, but do not want to go to medical center, can be frequented at household by the out-of-hours GP support.

“The NHS 111 service can also set people in get in touch with with a pharmacist or palliative treatment specialist dependent in the get in touch with centre for a phone session and can ebook appointments in the Lister Crisis Office, with an crisis dentist or at a patients’ individual GP apply. Mental well being  help is also obtainable by calling 111 and picking the psychological overall health possibility.”


Protest against the proposed partial closure of the QE2's Urgent Care Centre


Welwyn Hatfield Labour protesting towards the closure of the QE2’s Urgent Treatment Centre in 2019

– Credit rating: Archant

Adhering to this choice, East and North Hertfordshire NHS Believe in (ENHT), the organisation that operates the UCC, will undertake acceptable session with afflicted employees prior to any modify in rotas.  

Labour councillor Max Holloway, who protested versus the closure when options had been to start with announced, said: “I know this will appear as a blow to quite a few people, but it certainly won’t arrive as a surprise. When you glimpse at the NHS it is the very same old story. Less than the Conservatives it receives carved up, closed down and marketed off – all while they pretend to treatment.

“I never consider anyone would object to the temporary suspension of right away providers at the Urgent Care Centre all through the pandemic, even so it is an act of remarkable lousy faith to use the reality that no one particular-complained about the momentary suspension all through this time as a purpose to force in advance.

“Thank you to everybody who joined our marketing campaign to test and stop this from occurring.”

Rosie Newbigging, former parliamentary candidate for Labour in Welwyn Hatfield stated: “The closure of the right away support at the UCC marks a more decimation of important NHS provision. 

“Regional persons fought tricky to stop the closure of the service two several years in the past when we gained a short-term reprieve. The past 16 months have been significantly from typical and this is a deeply flawed decision flying in the deal with of nearby feeling. 

“The people today of Welwyn Hatfield should have superior.”